How to find a reliable plumber in Luxembourg

Describe the job before you call

A clear description saves a visit and gets you a more accurate price. Note where the problem is, when it started and what you have already tried. A photo of the leak, the valve or the label on the boiler does more than a long explanation.

If water is escaping, close the main stopcock first. Knowing where it is before you need it is the single most useful thing you can do.

Where to look

Word of mouth is still how most people in Luxembourg find a plumber, and it works because someone you trust has already tested them. Ask neighbours, colleagues and your building's syndic.

When nobody you know has a name, look for a professional whose business and identity have been checked, and whose reviews describe jobs like yours.

What to check before you agree

The business is real

A plumbing business in Luxembourg needs a business permit and is listed in the trade and companies register. Ask for the company name and its registration number, and check them.

The plumber is insured

Ask whether they hold professional liability insurance. If a repair floods the flat below, that insurance is what pays.

The quote is written

A fair quote lists the work, the parts, the labour and the VAT, and says how long it is valid. Be wary of a price given over the phone for a job nobody has seen.

Comparing quotes

Put the quotes side by side and compare what each one includes, not only the total. A cheaper quote that leaves out the parts or the call-out fee is not cheaper.

Responsiveness counts too. A plumber who answers clearly before the job is more likely to answer when something goes wrong after it.

After the job

Ask for an invoice that matches the quote, keep it with any guarantee on the parts, and test the repair before the plumber leaves. If you were happy, say so in a review: it is how the next person finds them.